Privacy Policy

Last updated: 14 May 2026

Loanworth (ABN 89 648 740 149), trading as Loan Worth ("we", "us", "our"), is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Loanworth Pty Ltd (Credit Representative Number 547934) is a Credit Representative of Connective Credit Services Pty Ltd (Australian Credit Licence 389328). References to "we, us, our" include our aggregator, Connective Credit Services Pty Ltd and its related companies.

The information we collect

To provide credit assistance we collect personal information including your name, contact details, date of birth, employment and income details, assets and liabilities, expenses, identification documents, and information about the credit you are seeking. We may also collect sensitive information where relevant and with your consent.

How we collect it

We collect information directly from you (through forms, our website, phone, email or in person) and, with your authority, from third parties such as lenders, credit reporting bodies, your employer, accountant or referrers.

Why we collect and use it

• To assess your needs and objectives and provide credit assistance
• To prepare and submit loan applications to lenders on your behalf
• To comply with our legal and regulatory obligations (including responsible lending and anti-money-laundering laws)
• To manage our relationship with you and provide ongoing service
• To send you relevant information where you have consented (you can opt out at any time)

Who we disclose it to

We may disclose your information to lenders and credit providers, mortgage insurers, valuers, our aggregator (Connective), credit reporting bodies, our service providers (including IT and document storage), and government or regulatory bodies where required by law. We do not sell your personal information.

Advertising and analytics

We use online tools such as the Meta (Facebook) Pixel and website analytics to measure and improve our advertising. These tools may set cookies and share limited, non-sensitive activity data (such as pages viewed or whether an enquiry form was submitted) with the relevant providers. We do not share your loan details, contact details or other sensitive information through these tools. You can manage cookies through your browser settings.

Credit reporting

In arranging finance, lenders may obtain a credit report about you from a credit reporting body. Each lender has its own credit reporting policy describing how they manage credit-related information; we can provide details on request.

Overseas disclosure

Some of the recipients to whom we disclose your personal information may be based overseas. It is not practicable to list every country, but these are likely to include the Philippines, India and Nepal. Where this occurs, we take reasonable steps to ensure your information is handled in line with the APPs.

How we store and protect it

We hold your information in secure electronic and physical systems and take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure. We retain information only as long as necessary for the purposes described or as required by law.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable period and may need to verify your identity first.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can address your concern. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

Contact us

Loan Worth
5/611 Magill Road, Magill SA 5072
Phone: 0433 488 883
Email: admin@loanworth.com.au